Terms & Conditions
Last Updated: August 26, 2026
Welcome to Create Element.
These Terms & Conditions (“Terms”) govern your use of CreateElementSLO.com, Create Element services, Create Element Labs, and products, software, digital downloads, and other offerings made available by Create Element 27 (“Create Element,” “Create Element Labs,” “we,” “us,” or “our”).
By accessing our website, purchasing a product or service, creating a customer account, downloading our software, or otherwise using our products or services, you agree to these Terms.
If you do not agree with these Terms, please do not purchase or use our products or services.
About Create Element
Create Element is a creative and digital services business based in San Luis Obispo, California.
Our services may include website design and development, WordPress development, graphic design, branding, website hosting and management, marketing, SEO, consulting, printing, digital services, and related creative services.
Through Create Element Labs, we may also develop and sell WordPress plugins, software, digital downloads, templates, educational materials, tools, and other digital products.
Website Use
You may use CreateElementSLO.com for lawful purposes only.
You agree not to:
Attempt to gain unauthorized access to our website, accounts, servers, or systems
Interfere with the operation or security of the website
Introduce malware, malicious code, or other harmful material
Scrape or systematically extract website content without permission
Use our website or products for unlawful or fraudulent purposes
Misrepresent your identity or affiliation
Attempt to circumvent software licensing or security systems
We reserve the right to restrict or terminate access when we reasonably believe these Terms have been violated.
Purchases
Products and services may be purchased through CreateElementSLO.com or other authorized Create Element sales channels.
You agree to provide accurate and complete billing, contact, and account information when making a purchase.
Prices are displayed in U.S. dollars unless otherwise stated.
Applicable taxes or other required charges may be added during checkout.
Payment processing may be provided by third-party platforms, including SureCart and Stripe.
Your purchase may also be subject to the applicable terms and policies of those providers.
Digital Products
Many Create Element Labs products are delivered digitally.
Digital products may include:
WordPress plugins
Software
Templates
Guides
Workbooks
Documents
Design resources
Digital downloads
Educational materials
Other downloadable or electronically delivered products
Purchasing a digital product gives you the right to use that product according to the license associated with it.
Purchasing a digital product does not transfer ownership of the underlying intellectual property to you.
Software Licensing
Create Element Labs software is licensed, not sold.
Unless a product specifically states otherwise, your purchase grants you a limited, non-exclusive, non-transferable license to use the software according to the licensing terms provided with that product.
You may not:
Resell the software
Redistribute the software
Share purchased software publicly
Provide copies to unauthorized users
Remove copyright, licensing, or ownership notices
Circumvent activation or licensing systems
Represent Create Element software as your own product
Additional terms governing software licenses, updates, activation, and support are provided in our Software License & Support Policy.
Intellectual Property
Unless otherwise stated, the content available through CreateElementSLO.com and Create Element Labs is owned by or licensed to Create Element.
This includes, where applicable:
Software and source code
WordPress plugins
Product names
Branding
Logos
Graphics
Photography
Illustrations
Written content
Videos
Templates
Documentation
Website designs
Digital resources
Educational material
Nothing in these Terms grants permission to reproduce, distribute, resell, sublicense, or commercially exploit Create Element intellectual property except as expressly permitted by an applicable license or written agreement.
Client Services
Custom services provided by Create Element may be governed by a separate proposal, estimate, contract, statement of work, invoice, or other written agreement.
If a separate written agreement conflicts with these general Terms regarding a specific client project, the terms of the specific written agreement will control for that project.
Project schedules, deliverables, payment terms, revisions, ownership, hosting arrangements, and other project-specific conditions may therefore vary.
Website Hosting and Management
Create Element may provide website hosting, maintenance, management, security, backups, updates, or related services.
The availability and scope of these services depend on the specific plan or agreement purchased by the customer.
Third-party hosting platforms, software providers, domain registrars, plugins, APIs, and other external technologies may also be involved.
Create Element cannot guarantee uninterrupted availability of third-party systems or services.
Third-Party Products and Services
Our website, products, or services may integrate with or link to third-party platforms.
Examples may include payment processors, hosting providers, WordPress, plugins, APIs, analytics platforms, email providers, social networks, and other software.
Create Element does not control these third-party services and is not responsible for changes, interruptions, security incidents, pricing changes, discontinued features, or other actions taken by third-party providers.
Your use of third-party services may be governed by their own terms and privacy policies.
Product Updates and Changes
Create Element may periodically update, modify, improve, replace, or discontinue features of its software and digital products.
We may also release new versions or major upgrades.
Access to updates or future versions depends on the terms associated with the product purchased.
Purchasing a product does not automatically guarantee access to every future product, feature, major version, or separately released product unless specifically stated at the time of purchase.
Support
Support availability varies by product and service.
Purchasing a product does not create an unlimited consulting, development, customization, website-management, or technical-support obligation.
The support included with Create Element Labs software is described in the applicable product information and our Software License & Support Policy.
Additional work outside the included support may require a separate paid service.
Refunds
Refund eligibility is governed by our Refund Policy.
Because many Create Element Labs products are digital and can be downloaded or accessed immediately, different refund conditions may apply to digital products than to traditional physical goods.
Please review the Refund Policy before purchasing.
Customer Accounts
Certain products may require a customer account.
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
Please notify Create Element if you believe your account has been compromised or accessed without authorization.
Product Availability
We may modify or discontinue products or services at any time.
We may also limit quantities, availability, features, licenses, or access when reasonably necessary.
We do not guarantee that every product or service will remain available indefinitely.
No Guarantee of Specific Results
Creative services, websites, software, SEO tools, marketing services, educational products, and other Create Element offerings are designed to provide professional tools, information, or services.
However, we cannot guarantee specific business results, search-engine rankings, revenue, website traffic, sales, conversions, or other outcomes.
Results depend on numerous factors outside Create Element’s control.
Disclaimer of Warranties
To the extent permitted by applicable law, Create Element’s website, digital products, and software are provided on an “as is” and “as available” basis except where a specific written warranty states otherwise.
We do not guarantee that our website or software will always operate without interruption or error.
Nothing in this section limits rights or warranties that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, Create Element will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our website, products, software, or services.
Where permitted by law, Create Element’s total liability relating to a purchased digital product will not exceed the amount paid to Create Element for the product giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Create Element from claims, damages, liabilities, and reasonable expenses resulting from your unlawful use of our website or products or your material violation of these Terms.
Privacy
Our collection and use of personal information is governed by our Privacy Policy and Cookie Policy.
Changes to These Terms
We may update these Terms periodically to reflect changes to our business, products, services, technology, or legal requirements.
The latest revision date will appear at the top of this page.
Changes apply prospectively from the date the updated Terms are published unless otherwise required by law.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any dispute arising under these Terms will be handled in accordance with applicable law.
Contact
Questions regarding these Terms & Conditions may be submitted through our website.
Create Element 27
San Luis Obispo, California
Website: CreateElementSLO.com
Contact: Use the Reach Out / Contact page on CreateElementSLO.com
For questions concerning an existing Create Element Labs purchase, please use the customer-support information associated with your order.
