Privacy Policy
Last Updated: August 26, 2026
Create Element 27 (“Create Element,” “Create Element Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting CreateElementSLO.com, purchasing our products or services, contacting us, or otherwise interacting with our website.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Business or company name
Billing information
Order and purchase information
Account information
Website URLs
Information submitted through contact forms, questionnaires, website audits, consultation forms, or other interactive tools
Communications you send to Create Element
Customer support requests
When you purchase a product or service, payment information is processed by our third-party payment and commerce providers. Create Element does not directly store your complete credit or debit card number.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Approximate geographic location
Date and time of visits
Website interaction and analytics information
We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve our services, and measure marketing performance.
Please see our Cookie Policy for additional information about our use of cookies.
How We Use Your Information
We may use information collected through CreateElementSLO.com to:
Process and fulfill purchases
Deliver digital products and software
Create and manage customer accounts
Provide customer and technical support
Communicate about orders and purchases
Respond to inquiries
Schedule consultations
Provide requested services
Maintain and improve our website
Improve our products and services
Diagnose technical problems
Prevent fraud and abuse
Maintain website and account security
Analyze website traffic and usage
Comply with legal and regulatory obligations
Send product updates, educational material, promotions, or other marketing communications when permitted
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.
Transactional communications related to an order, account, software license, security matter, or service may still be sent when necessary.
E-Commerce and Payment Processing
Create Element Labs sells software, digital products, and other products or services through CreateElementSLO.com.
Our e-commerce system may use third-party providers, including SureCart and Stripe, to process purchases, payments, customer accounts, subscriptions, order information, and related transactions.
These providers may collect and process information according to their own privacy policies and terms.
Create Element does not directly store complete payment-card information submitted through Stripe or other third-party payment processors.
Email Communications
We may use third-party email and marketing platforms, including SendFox, to manage mailing lists and send communications.
If you subscribe to a mailing list, purchase a product, or otherwise provide permission to receive communications, information such as your name, email address, and relevant purchase or subscription information may be processed through these services.
You may unsubscribe from marketing communications at any time.
Analytics and Website Services
We may use analytics, website hosting, security, performance, marketing, and other technology providers to operate CreateElementSLO.com.
These services may process technical information such as IP addresses, device information, browser information, website interactions, and cookies.
We use this information to understand website performance, maintain security, troubleshoot problems, and improve the experience of visitors and customers.
Sharing of Information
Create Element does not sell your personal information.
We may share information with service providers when reasonably necessary to operate our business, including providers involved in:
Payment processing
E-commerce
Website hosting
Email delivery and marketing
Analytics
Website security
Customer support
Business automation
Accounting and business administration
These providers receive information only as necessary to perform the services they provide.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect Create Element, our customers, or others from fraud, security threats, or unlawful activity.
Digital Products and Software
When purchasing or using Create Element Labs software or digital products, we may maintain information associated with your purchase, customer account, software license, product activation, downloads, updates, and support requests.
This information may be used to:
Verify purchases
Deliver products
Manage licenses
Provide software updates
Prevent unauthorized distribution
Provide customer support
Maintain product security
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling purchases, maintaining business and accounting records, providing support, maintaining software licenses, resolving disputes, preventing fraud, and satisfying legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain personal information.
You may also request information about how your personal information is used.
Requests may be submitted through the contact information below.
We may need to verify your identity before completing certain requests.
California Privacy Rights
California residents may have additional rights concerning their personal information under applicable California privacy laws.
Depending on the circumstances and applicability of those laws, these rights may include requesting information regarding personal information collected about you, requesting correction or deletion of certain information, and receiving information regarding how personal information is used or disclosed.
Create Element does not sell personal information in exchange for monetary compensation.
California residents wishing to exercise applicable privacy rights may contact us using the information below.
Children’s Privacy
CreateElementSLO.com and Create Element Labs products and services are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our commercial website. If we learn that such information has been collected unintentionally, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to websites, services, applications, or resources operated by third parties.
Create Element is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, products, technology, legal requirements, or privacy practices.
The latest revision date will be displayed at the top of this page.
Contact Create Element
Questions or requests regarding this Privacy Policy or your personal information may be submitted through our website:
Create Element 27
San Luis Obispo, California
Website: CreateElementSLO.com
Contact: Use the Reach Out / Contact page on CreateElementSLO.com
For order or product-support matters, please use the appropriate customer-support contact provided with your Create Element Labs purchase.
